Privacy Policy

Effective Date: 6 December 2022

This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and communications. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect various types of information to provide you with our services effectively. The information we collect includes:

Personal Information: Your name, email address, phone number, and other identifiable details when you voluntarily provide them to us through forms or direct communication.

Non-Personal Information: Non-identifiable data, such as website usage information, IP addresses, device information, and cookies, which help us analyse website performance and improve user experience.

2. How We Use Your Information:

We use your information for the following purposes:

To Provide Services: We use your personal information to deliver our sales services based on your requirements and preferences.

Communication: We may contact you via email, phone, or other means to respond to your inquiries, provide updates, and deliver important service-related information.

Improve Our Services: Non-personal information helps us analyse user behaviour, optimize our website, and enhance our offerings to better serve you.

3. Data Security:

We employ industry-standard security measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. Our team follows strict data protection protocols to safeguard your personal and business data.

4. Data Sharing and Disclosure:

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in delivering our services to you. These service providers are obligated to maintain the confidentiality and security of your information.

5. Your Rights:

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights or have concerns about your data, please contact us at customerservice@xynio.com.

6. Cookies:

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that track your interactions with our website. You can manage cookie preferences through your browser settings.

7. Links to External Sites:

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their respective privacy policies.

8. Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take appropriate steps to delete the data.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be mentioned at the top of the page. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at customerservice@xynio.com.

Thank you for trusting Xynio with your electronic component needs. We are committed to providing you with top-notch services while ensuring the utmost protection of your privacy and personal information.